This website is run by Chelmsford Citizens Advice who are committed to ensuring that the website is accessible to everyone regardless of disability, capability or technology.
This page states our intention that our website is usable and accessible to all users and details some of the measures taken to achieve that aim.
Text size and screen resolution
The text on this website is defined such that your browser calculates the text size rather than displaying fixed values. This means that users can easily change the text size using their browser settings. Depending on which web browser you are using, this can be done using the following toolbar pathways:
- Internet Explorer: View > Text size. Alternatively, hold Ctrl and roll your mouse wheel if you have one.
- Microsoft Edge: Ctrl + to enlarge, Ctrl – to reduce.
- Mozilla Firefox: View >Text size. Alternatively, hold Ctrl and roll your mouse wheel if you have one.
- Opera: View > Zoom. Alternatively, hold Ctrl and roll your mouse wheel if you have one
- Safari: View > Make text bigger. Alternatively, hold Ctrl and roll your mouse wheel if you have one
Another option is is to change the resolution of your computer screen to make the entire screen display bigger or smaller. Depending on which operating system you are using, this can be done in the following ways:
- Microsoft Windows: Start > Control Panel > Display > Settings
- Apple Macintosh OSX: System Preferences > Displays > Resolution
You can use your web browser options to choose your own colours. Depending on which web browser you are using, this can be done in the following ways:
- Internet Explorer: Tools > Internet Options > General > Colors
- Mozilla Firefox: Tools > Options > Content > Colors
- Opera: Tools > Preferences > Fonts and Page Style
- Safari: Safari > Preferences > Appearance
For more information and help about changing your browser settings please visit the BBC’s My Web My Way pages.
Documents on this website are provided in PDF format which can be opened by software already available on most computers. PDF files allow basic accessibility and simple PDFs should not represent an accessibility problem. If you are having trouble reading a PDF document on this website, Adobe offers a free online tool for converting PDF documents to HTML or text.
For more information about PDF accessibility see the Adobe website accessibility section.
Where appropriate images on this site are accompanied by a brief alternative text which identifies the image or its function. This alternative text (alt-text) is generally only visible when the browser’s automatic image loading feature is turned off.
www.abilitynet.org.uk – for information about customising your computer
My Web My Way – for information and tutorials, developed by the BBC and AbilityNet, on customising your computer
www.screenreader.net/ – for access to the award-winning free screen reader Thunder
www.microsoft.com/enable/training/ default.aspx – for details about the Microsoft accessibility wizard and how to use it
www.apple.com/accessibility – for details about the Apple Macintosh accessibility features
www.accessfirefox.org/ – to enable accessibility features in Firefox and download extensions